Again, i’m not asking a new unit for a rubber seal. The seal can be shipped with lower priority via china mail or something. Does it need to be here tomorrow? No. There’s enough time to get it afterwards.
Usb-c
Conformal coating
Rubber seal
new v2 case
non possibly stripping screws
non possibly breaking standoffs
not having to bend the pwm pins
better QC
proper and not smushed heat pad (regards to the case)
@ShutterShock ↑ Yes the electronics are fine except for the missing conformal coating which can be done by the customers either way if he wants to. That what i’m saying, I don’t mean to jeff having to swap out the vesc if the electronic works fine and theres no problem with it but rather the stuff around it which got improved and has (imo) major issues. Ok the only electrical component missing is usb-c.
If you raised your hand to be a tester, you’re getting an early look/receipt of the product and have a responsibility to share your findings. To expect to get production units on top of that is having your cake and eating it too.
This is why we are recommending that manufacturers send things to the official esk8.news test group.
When I signed up as a tester I already assumed I would only get an updated unit if the test unit turned out to be faulty. I also anticipated there would be changes in the design, a product is never perfect the first time, especially if it has not been tested by a bigger group of users.
I also had some minor QC issues with the case and some design remarks, but as of now this does not interfere with the functioning of the esc. I was able to DIY to make it work (for example just solder on the receiver cables instead of bending the pins to make the ppm connector fit) its a DIY forum afterall. IMHO when people signed up as a tester they should know there is a certain amount of risk involved when testing new things and that they wont be perfect from the start.
My boxes are running my board strong without problems so at this point I dont see any reason to get new units just for conformal coating and some gaskets (my neoboxes are placed in a watertight enclosure anyway). I can always nitpick about new features on the next iteration that I dont have, but Im fine with how the boxes function atm.
Personally, I even feel a bit honoured I got to test these things and give feedback on the design, yes there were some qc issues, but its the tester’s feedback that made sure it will be taken care of. Some testers will accept the shortcomings, other won’t it depends on the specific test units and the users confidence in the product… its a personal view aswell I guess.
I do agree with @mmaner though, its in the best interest of both the customer and seller to try to resolve the matter in a orderly fashion.
Appreciate you looking out but I often pay and volunteer to be a tester and I expect nothing in return. I do not expect free products or free anything. I test to help anyway I can and I even get a small sense of pride knowing im helping in a very small way.
Looking into it, it wouldn’t be very cost effective to trade out beta units. At the end of the, I got two new and improved focboxes for less than $200.
My only assumption was that I was purchasing a test unit to provide feedback on, keep it if it works, get a replacement if something doesn’t work. Thats what I got and I am 100% satisfied. Testing and providing feedback was a great experience as well so that’s a bonus.