Xenith wont turn on

[AviatorEsk8er]

Sorry if I was not clear. Shredlights has the CS in the esk8 market in general. Lacroix has the best CS in the ESC market.

[frame]

@AviatorEsk8er

Shredlights has the CS in the esk8-addons market in general

ftfy, but probably still not true when u have metr around

@AviatorEsk8er

Lacroix has the best CS in the ESC market

uh no, u should buy a board from them and see how the CS are. stormcore isn’t a main selling product for them i assume.

[Posterduck]

@Flasher

Expand? Charles is on customer support even when we are done for the day. He was on vacation last week and still went into his account to do support. He deals with so many people at the same time, I’m surprised he hasn’t gone crazy yet.

That helps explain some of it with the reply times this past week. Two people I know personally had put in support tickets and never got a response, but that was a few months ago.
The only other think has been the solutions offered to problems. Obviously nothing against you as they are probably company policy, but it does somewhat contradict the statement that Lacroix is “the final frontier of electric boarding technology”. I also do know it is hard to know if it was a factory defect or the customers fault with this stuff.

I mean all of this in the nicest way as I do appreciate what you do for the community.

[Flasher]

@Posterduck

put in support tickets and never got a response, but that was a few months ago.

I have a strong feeling that has to do with a glitch we noticed a few months back. It was causing support tickets sent through the website to not reach us. We have no idea why but it sucked. I can personally assure you that if a ticket is submitted, Charles will try to answer it. If a ticket goes without answer, there’s only 2 possibilities.

1. the ticket wasn’t an actual question or problem to solve.
2. it didn’t reach support.

@Posterduck

hard to know if it was a factory defect or the customers fault with this stuff

Alot this 🤦

@Posterduck

do appreciate

I do my best to be up to standards

[AviatorEsk8er]

I haven’t dealt with metr.

And I’m saying that out of all the ESC manufacturers, Lacroix has the best CS. I’m sure they have very good board CS too.

[xsynatic]

@frame

but probably still not true when u have metr around

metr is so good that their stuff doesn’t even break lol.

[frame]

and they keep adding new, cool, useful features. shit, when i thought the development might slow down due to some bottleneck, then boom, metr came out with new features.

those guys are crazy

[longhairedboy]

@Flasher

Hold up!!! That is the most impossible quote I could hear. No matter what the problem, no matter who’s fault, no matter the day time or country, we always finish every support thread with a satisfied customer and problems erased

@glyphiks

What are you wearing?

And Lacroix will help you no matter what you’re wearing, although i would expect my customers to stay snatched, so they have me there.

[Fatglottis]

@Shawnl55

draws 0.3a at 12v

0,3A is too high current. Something is shorting. My guess is the driver for precharge fets. I have seen this IC broken before without hole in it. Check if it gets warm too touch in that case when you short the mom pins.

Another test… You can connect a motor and spin it fast by hand. That will generate a voltage on the esc side of the antispark circuitry. The voltage needs to be high enough for the DRV to start converting to 5V. See if you get the LEDs to blink. If they do, then precharge circuit is the issue.

[TheRef]

Literally the best thing I have read since I have been in the forum…

[TheRef]

I love my Tb6s to be honest… where did they go?

[TheRef]

I didn’t know shredlights was in the esc business

[TheRef]

I don’t like raining on parades but how many esc companies have you dealt with?

[deadpirate]

I don’t really have the equipment to prove my theory, but I killed 2 spintends a stormcore and a flipsky 6.6+ eliminating all other problems.
On the second spintend I switched the sides. And it bricked that side. Therefore it was the motor. Joey z suggested the sensor was the problem, so I hooked up to the vesc tool minus the sensor and no problem was observed

[jack.luis]

The UBOX is a good option if you’re well versed in vesc troubleshooting and if you have plenty of time. I had 2 out of the 3 I ordered not have working sensors, but Spintend support jumped into my DMs and walked me through the solution.

Unity and xenith is good if you need something small, I prefer to buy them used so I know it’s not a QC dud.

Stormcore is the gold standard.

[Shawnl55]

@Fatglottis

0,3A is too high

It might be 0.03a now u mention it. Cant remember but ill do those tests anyway.

[Shawnl55]

I bridged the mom pins and went around feeling for any heat and i get a warm touch from the “220 T3”.

Am i fucked? Fixable?
Haven’t tried spinning the motors yet.

[Flasher]

@Shawnl55

220 T3

@Blasto you might know

[Fatglottis]

It’s an inductor and it is in series with 5V. Some where 5V is shorted. Could be the 3V regulator. It looks damaged… does it get hot?..what is this in the corner?

[mr.shiteside]

Generally if something is big dead it gets more than a little warm to the touch, so that’s not an immediate death sentence. As @Fatglottis said it’s an inductor, and I’m also curious what’s up with that other component with the mark on it. The mark looks like a solder blob