Surprisingly inconsistent welding.
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Seems like they had two settings for negative and positive, and one was too cranked
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Even inconsistent on just one end or another. Two welds were great and two were low power.
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Little late to the party on this one, but its 100% accurate. Sometimes you can find some used cells for a great price that do the job. But there are a few other things to consider - especially if said cells aren’t already loose.
I’ve been running my DWII for 7 months now. In the summer I could get 8ish miles out of a 12s1p SPIM08HP pack on the street. Now with the temps below freezing, I’m lucky to get 5 before the Sag brings me into low voltage cut off territory.
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As a heads up, BatteryHookup.com essentially scammed me for $1350+.
I ordered 1000x Tesla Model3 cells in August total, 2x orders of 500 cells. One of those orders came from Batteryhookup and never arrived, my other order from BCH did.
They sent them via Fedex ground, and I was home on the day when they were supposed to show up. Delivery notification was received as I was standing in my living room, no Fedex truck in sight, dogs quiet (they are an overly vigilant alarm, I know of anyone within 10m of my house).
I contacted batteryhookup.com within minutes to let them know that it appeared Fedex had delivered my shipment to the wrong address. They said they would contact Fedex and see what was going on, and suggested I check with my neighbors, which I did to no success.
Week goes by, haven’t heard back, so I contact them again. They ask me to contact Fedex and tell them about the missing package? I called Fedex, sat on hold for an hour, only to be told that the shipper would need to be the one to get any status updates/file a claim (of course).
I contact BatteryHookup again, and they inform me that they’ve put in a ticket to track down the package but that it was completely uninsured & without signature requirement despite being a $1300+ package. They tell me it’ll be a few weeks to hear back from Fedex.
I contact them again asking for an update, nothing. They ghost me for weeks before they finally responded to a 4th or 5th email, which told me to contact my bank and go with purchase protection options. Here’s their last email:
So I did exactly as they suggested, was refunded the full amount- until I found out last week that they disputed the claim and had the full amount reversed and taken from my account once more.
I’ve reached out twice to no response, they’ve completely ghosted me on this despite them admitting fault and telling me they take care of it.
TLDR: Purchased $1350 worth of cells from BatteryHookup.com, they shipped them uninsured & without signature delivery req, Fedex delivered to wrong address, was told by BatteryHookup to file a claim with my bank- they then disputed that claim and have ghosted me since. 4+ months later I am still without any cells and have lost $1350
Buyers Beware.
Bonus Irony:
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Damn that fucking blows.
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Dang that really sucks. I don’t know if this has happened to anyone else out of all the orders we’ve done there
I wonder if it was one of those stock issues and they couldn’t even replace them
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Stock or no, they told him to chargeback then disputed his chargeback and ran off with his money. That’s theft regardless of motive.
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Yeah that’s ridiculous. I can’t believe you can reverse charge back a charge back
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It’s not their fault that FedEx delivered it to the wrong/unknown address, but you don’t ship anything that’s $500+ in value without insurance. That’s negligence. It costs a few dollars if you’re a high volume shipper and it should be standard procedure.
Them apologizing for that & telling me to file a chargeback and then disputing it + ghosting me is a total scumbag move though.
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Im not even a high-volume shipper but after one scare I decided that every package gets insurance, no matter what. It’s not worth the couple bucks I save if a whole box full of expensive stuff goes bye-bye and leaves me holding the bag.
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Yeah you’d think that with stuff that valuable you’d at least do 3/4 value insurance…
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That’s mega fucked up man… I have noticed BHU seems to be acting a bit shadier lately in general… They put out this email about lowering their prices, but also limiting discounts, which was a wash, but somehow implying that it’s some advantage… I think they figure they’ll make more off the people that don’t know about the discount codes.
They’ve had a glut of business lately with all the David Poz schilling on YT (am I the only one that finds this guy so creepy, that even if he wasn’t an extreme amateur, I still couldn’t watch him?), who clearly only got in the game of making battery vids for the sponsership. I think they figure they don’t need to be ethical or treat their long term customers good anymore.
They haven’t had much worth a shit lately either, certainly nothing new, I wonder if something is going on behind the scenes.
Hope you get some resolution man… That’s blatant theft, and I’d be inclined to throw good money after bad for some legal retribution in this case on principal.
Maybe those of us that have done business in the past with them should all write them or start a petition or something, let them know we wont be doing any more business until they resolve this shit?
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seems like a regular tuber to me, battery and electronics themed.
you seen any suspicious model 3 packs show up in oregon since then?
It sucks that, as far as they know the product was delivered, but also due to their own fault it was not delivered correctly and insured… You of all people to burn!
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@DerelictRobot Or anyone else who’s had issues in the past with BHU. LMK if we go this route. Ill sign/back a community boycott in efforts to help make things right.
That said, I’ve ordered from battery hookup before, twice. Once for SPIM08HP’s back in 2018 (for around 300 dollars) and a few months ago for 400 dollars worth of those Tesla Cells and they arrived promptly.
I have a feeling that their “ticket” with Fedex didn’t break in their favor and therefore Fedex is telling them to pound sand, which in turn is why they disputed the charge-back. It makes no difference in the grand scheme of things, their blatant negligence (no insurance) is no joke, nor their lack of transparency.
Edit: am i mistaken that we have an Account on the Forums here that’s associated with the BHU Community team/owner? or was that a different company?
This is correct, see convo below.
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I think that might have been battery clearing house but I can’t remember.
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Yeah it was BCH - I was specifically recalling that group buy for those bicycle hub motors. Bummer, was hoping we’d have someone to blast for some visibility on this.
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This is my thought too. The thing was I was patiently working with them trying to avoid a chargeback, and only did so at their behest.
I have no idea why they would drag this out even longer by telling me to do that only to dispute the chargeback. And not a response to emails or any update since.
Anything over $500 generally requires signature on delivery to avoid exact situations like this. They know this. It’s why they were apologizing.
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