Yeah, no.
Chi is not a trusted battery builder. They hardly ever were, but their work speaks for itself and it sucks. Even their cash cow of the OneWheel community is becoming pretty disillusioned with their pitiful quality and lackadaisical customer service.
Ik you just make content, and probably didn’t look into much, but the real story is how Chi has managed to be rise so meteorically and literally improve nothing about the products they ship out.