*SCAM ALERT* neoONE S deck GB - $210. [Closed Now] (SERIOUS)

[BillGordon]

@Chase

Then maybe he should say no refund but as per our most recent agreement the money will be reserved for the upcoming model.

Would you accept that as a solution?

[jeffwuneo]

I think maybe you misunderstand my word I say for you. I say is best I can send you replacement deck and you can selling If no want. But I say cannot giving refund because change mind.

[Chase]

The only issue I’d have with this is that the PayPal protection will wear off long before the deck hits the market. But yea I would follow my most recent agreement

[Chase]

I understand what you are saying. That’s not the issue

[BillGordon]

@Chase

The only issue I’d have with this is that the PayPal protection will wear off long before the deck hits the market. But yea I would follow my most recent agreement

@jeffwuneo

Jeff-

Would you also accept this as a way forward? With the provision, of course, that you would also agree to honour the transaction past the Paypal protection period if further issues arise later?

[visnu777]

@Chase

As many of us know, many of the neoone decks arrived broken. I then returned my broken deck. Understandably, after the decks failed to make it through shipping, I was concerned about that model and asked that a replacement deck not be sent and that I would wait until the next model came out. Jeff agreed to this.

After several weeks I asked Jeff for a refund, rather than allowing the funds to go towards any upcoming models. At this time he said he would not refund me.

@Chase

Then I decided that instead of letting the funds remain with you until the next model, I wanted a refund instead of waiting for a deck that I’ve never seen.

Sounded like you was going to get the future model, my bad (language barrier ;)). But even if you’d get the replacement deck it would be an ok outcome for a groupbuy since you’ll get what you paid for originally of course its not good manners to agree on the new model and then sending the replacement instead, might be communication error but its an error

[jeffwuneo]

I already say is ok for get lster deck when we making but then he asking for refund so I confuse what he want.

I always do best for provide best for friend. But we already spend money for making deck and have to pay now three times shipping for return deck. We make two deck for each sell so we have to covering warranty or issue. We always try be professional and is not nice for say we not.

If friend have problem we always want to help. I take problem very serious and is why I respond to friend during holiday. I no want make him Waiting for so long.

[BillGordon]

Thanks for this response. For clarity purposes, you are saying yes to giving @chase the later short deck and personally extending the Paypal protection period? I just want to make sure there is no ambiguity here.

Thanks!

[jeffwuneo]

If friend have problem I help for fix no matter what. Is no need any time. I always do best to helping always.

[Chase]

Can you just state the situation that @BillGordon mentioned that way I feel safer about canceling my claim with PayPal? I’m not trying to be rude about the language barrier, just need to cover my bases

[BillGordon]

I would appreciate if we stick with a simple “yes” or “no” here. Thanks!

[jeffwuneo]

Yes!..

[BillGordon]

@jeffwuneo

Yes!..

Okay, appreciate that.

[Chase]

Thank you sincerely @BillGordon your a great care taker for the forum. I’ll contact PayPal in the morning

[jeffwuneo]

Thank you @Chase I hope we can still be friend. I no want make you upset or angry. I sorry if I make this for you.

[BillGordon]

Well, thanks to you and Jeff for handling this like adults, and not resorting to anger or disrespect. This is how I would like to see all disputes handled on this forum, so thanks for setting a great example, guys. It was also cool to see the helpful contributions from others here.

[Chase]

We’re good. Sorry to cause stress on your end as well.

Also sorry for anyone I offended with my raunchy analogy that I removed earlier. I was just trying to bring a little humor to the situation but I often forget that my definition of funny often isn’t to other people

[Chase]

Ok I have cancelled the PayPal case and am going forward in good faith that our agreement will stand

[jeffwuneo]

Thank you friend. I make good for keep you happy.

[Chase]

Thanks. Keep us posted when you get more details on the shortboard model