I do believe there is a huge difference between hardware and software betas. Also by that token, there are people who buy CD versions instead of subscription versions too. People who buy CD version miss out on all the updates from subscription version and often the CD version is way more expensive
I might be wrong but I think most hardware betas operate like this if no major issues are found with the product
¯_(ツ)_/¯
Yeah I’d be curious to see if Jeff would replace if the user is willing to pay for shipping although with the current shipping hell going on right now, I don’t really see an incentive to
The man ‘makes’ high performance electric sport car conversions for high profile customers (his words). I think he should know SOMETHING about how to clean a PCB
Id like to see how you ride a board when a solder ball shorts out your DRV, or even worse, your main power leads
Completely fair although I will comment that there’s much more financial incentive and need for perfection (read safety) in a $20K car vs $120 board
Yeah that would be scary but I think if you can’t pry off the solder balls or brush it off, it wouldn’t come off in a ride. Still, were I in your shoes, I wouldn’t like the thought of my life being put into any danger either, no matter the size
Don’t get me wrong, I don’t think your anger isn’t justified, just maybe not to the degree that it’s coming off as or what I’m reading into. Hopefully, you and other testers might get some compensation for testing work
Cant fault you there, but after Jeff hyped them up so much, it was a crushing blow to find that NEOboxes like mine and @Arzamenable s had such crusty looking joints and clear lack of attention to detail.
Like I said ive cleaned them about as well as I possibly can, as well as covered them in conf coating, so no components or remaining solder balls should be able to move.
I dont think testers will be given any treatment… doesnt seem likely
Y’all are wilding out in here, for what it’s worth the only thing I expected to maybe get was an updated case, I read this as buying and engineering sample with no expectations of an upgrade with extended coverage if my unit failed. This is why you generally can’t buy pre production hardware at the consumer level, because most folks expect quite a bit more for what is essentially meant to be reference Hardware.
I work in hardware logistics, everyone yelling in here about shipping is giving me PTSD and I’m going to have to start shooting heroine into my eyes at this point to make the emails stop.
The world’s fucked atm going to need to chill and wait for the slow boat untill we can reboot.
For the neoBOX conformal coating is only done for production unit. The changes we made are small and if anyone have problem with their neoBOX when testing then we replace them at no cost. This is why we do testing.
Sorry @Sn4Pz but I think your review is not fair. And you write it after people say I am someone else.
Your neoBOX is working no problem like everyone else and we already now paying close attention to more QC and have swapped cable supplier for phase wires.
The case need to change because our worker glue capacitor before they put into case so they not straight and needed taller case.
