Didn’t take long did it? You definitely have A LOT of work to do.
Goodluck with all those new contracts y’all currently have… My recommendation? Release a video acknowledging the fact that you messed up AGAIN and are working to fix the problem AGAIN. Full-disclosure is the only thing left that can keep people’s faith in y’all.
@rafaelinmissouri I’m sorry they didn’t work out for you. Thank you for being an honest tester.
And @Hide… I’d suggest you stop acting so arrogant if you plan on keeping ANY of your existing customers. Riders want a brand which they can trust, not one that hides behind excuses and is always finding something to put the blame on:shushing_face:
@rafaelinmissouri can you tell me what the temperature was during your ride. We have had a cold spell here. It’s been snowing for the last three days. Has the temperature dropped suddenly in your city?
Also, can you snap a picture of the list of ingredients in your toothpaste. I’m skeptical about toothpaste degrading plastic and I can’t imagine toothpaste having solvents in it. Baking soda and peroxide yes. Solvents, not really.
You did not use brasso did you? Becasue brasso does have solvents.
Thanks @rafaelinmissouri . So eliminating temperature and solvents it seems to be back to the choice of plastic.
Hey @rafaelinmissouri, allof those pictures were of one wheel right? Can you pop the bearings out of the other wheels and look for cracks starting inside the bearing sockets?
Out of curiosity. What pulleys are you guys running with these wheels!? There is no way in heaven any of the pulleys I have will work with these cores without having to drill . Damn.
I just wanted to express a few words of encouragement for @Hide. Sending wheels out to beta testers was a really good decision. It must be painful to see the wheels crack. However, it will be much less expensive in the long run compared to creating another large production run of wheels that would not be durable. Your customers can also see that you are approaching the new product with strong testing and concern for consumer safety.
Yes, I know. The order of operations is not perfect. At least the serious road testing is happening early. Its an improvement compared to the past. But yes, it would have been ideal to do beta testing on a small pre-production run. Perhaps this will be a protocol for the future.
You definitely have A LOT of work to do.
. Damn.
. Tb ones fit now 
