Trampa WAND connectivity issues - Gathering feedbacks (SERIOUS)

CRASH TODAY: If I didnt had safety gear, I would be in hospital now.


In an effort to be considerate to everyone, I have written my message in two versions. You may choose to read whichever one you prefer.

The "angry but authentic" version:

Thank you @Trampa for making the most shitty remote in the esk8 scene.

→ Best build quality ever, but worst connection and programming ever.


(The following message may be influencd by my current state of mind. very angry here)


Scenario:
I was riding my board, all was fine, but suddently the “Wand” lost connection to the receiver and the board just continued driving at the speed, where it lost connection.

So I fell from the board at 30kmh, and the board just continues driving with that speed (!).
It was driving across the sideway and down the road until it crashed 200m away.

@Trampa : Why did you program it so that the board does not stop after loosing connection?
You must admit yourself that this is a serious design flaw in software!
To be honest, this is the MAJOR design flaw that should never happen, because it is a heavy danger to other people.

I guess with enough energy, we could sue you for that.

Fuck. I’m sitting here with my bones and head hurting, thinking about what had happen if the board had hit some surrounding people. or a child?
… full anger and no understanding here. :imp:


Ok, you may answer that this is a “connection issue” which can be solved by relocation the receiver.
But to be honest. that is just a poor excuse for making a dangerous and not tought-out product.

You choose the worst connection type and hardware ever (never had any issues with VX1 VX2 VX4 and any of my 10+ cheap factory remotes.)
Your 200$ (incl shipping, tax) remote is the only remote that I had issues (!)
And its the only remote who continues driving after disconnection (Yes, I tested my other remotes, they all do stop power).

It is clearly your companies fault when this happens to riders.

… have to take care of my wounds now …

The "well balanced" version:

Today, I had a terrible accident while riding my electric skateboard. Thanks to my safety gear, I escaped with my life, but it could have been much worse. I feel compelled to share my experience with the hope that it will help others avoid similar incidents.

The problem was with the remote control, made by @Trampa, which has the best build quality I’ve ever seen but the worst connection and programming ever. Suddenly, the “Wand” lost connection to the receiver, and the board just kept going at the speed where it lost connection. I fell off the board, which continued to travel at a dangerous speed and crashed 200 meters away. If I hadn’t been wearing my safety gear, I would be in the hospital now.

@Trampa, I have to ask: why did you design the remote control so that the board doesn’t stop after losing connection? This is a serious flaw that puts riders and other people in danger. It’s the major design flaw that should never happen, and I’m very angry about it. I believe that you should take responsibility for your product, and it’s not a valid excuse to say that it’s a “connection issue” that can be solved by relocating the receiver.

I have ridden with many other remotes, including VX1, VX2, VX4, and cheap factory models, and never had any issues. However, your $200 remote is the only one that has caused me problems. It’s the only remote that continues driving after disconnection, which is a major safety hazard. I’m very disappointed and frustrated that such a dangerous product was released onto the market.

In conclusion, I hope that @Trampa will take the necessary steps to fix the problem with their remote control. It’s unacceptable that riders’ safety is put at risk due to a design flaw that should have been addressed before the product was released.

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