TorqueBoards Customer Service / RMA Wait Times

FTFY :shushing_face:

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You were given nearly 2 months to “go above and beyond” for me, because the time from you receiving them to the time I posted the thread was roughly 1.7 months maybe, give or take some .1’s

Maybe if you did actually go “above and beyond” I wouldn’t have had to post that thread, and would have just reached out to you, but at that point I am used to waiting excessive wait times for your response if I get one at all, and didn’t want anyone to injure themselves in the interim of hoping you’d be decent.

So yes, of course you would have, I am super sure of that LOL

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The motor being replaced is under warranty right? Or does warranty expire after you ride them for 1 mile? I’m not sure I follow the warranty claim and resolution process.

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No, it’s not.

This is all absurd, really didn’t think there were such indecent people on here, particularly those who are “trusted vendors”

also, their warranty page now 404’s, so I guess that’s the answer

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