Well the customer service rep, offered to send the correct motorpulley and I could expect some “machining” defects on the motors as it should not impede performance, no warranty no nothing so far.
holy damn how can a niche business fuck up this bad? is the dude packing orders while pretending to have 6 online personalities and smoking potting compound?
Well if you don’t know Jason Potter, it’s kinda his deal, over selling his junk, then unable to ship orders of functioning items and then complain when customers are unhappy.
The year is 2023, I came across this thread just before completing an order for 4 motors + 4 pulleys.
I admit at $99 per 6384, $59 per 6354, I care not what the bell is made from, nor for cosmetic perfection, BUT, I was turned waaaaay off by being asked to pay $40-$60 for shipping for a $400 order when I was already giving away some of the savings by paying $15 per steel pulley. I just got a bad feeling during checkout, headed here for “news”. Anybody deserves a chance to live just about anything down, but I’m in the mood for more instant gratification, in no mood for a shipping hassle.
If anybody has done biz through his site recently, nice to hear about it.
Look he ships you the stuff, but it’s never what is promised, I can almost promise you there will be hassle 100%, they probably mess one part of the order, one of the items is defective or another similiar issue which will cause you to wait even longer for your order to complete.
I bought some stuff in early 2022, the ESC I bought blew up braking downhill at 20A and ~45V. The replacement was defective and wouldn’t run. They continuously blamed me for not knowing how to configure VESC settings. Sure, they replaced the product, but with a DOA one. They then claimed they were absolved of any responsibility as they sent me a ‘free replacement’.