With your phone connected to the same wifi network your computer is connected to, use the TCP forwarding on the developer tab. Then you can use the phone bluetooth to connect to the desktop tool.
Unfortunately though, tuning HFI sometimes requires the high bandwidth of a wired connection. But you can certainly try.
For a faster wired connection with a broken USB port, connect another VESC to it using CANBUS, then connect USB to the other ESC, and use CAN Forwarding to access the ESC with broken USB port, using a wired connection.
Go through the video again and make sure you didn’t miss a tiny step; it’s easy to do. Did you set up the chart correctly? Are the arrow keys and brake button even working?