I’ve never had a problem with Dexter. I had a bad ESC once, sent it back, got a brand new one a day later. Replaced my TB40 deck for free. Replaced my bent motor mounts for free.
Yep, would have to ship the esc back long time ago, never even passed detection, and I would have to cover the shipping to him, that would be more than the esc itself
Hello all, been a while… Don’t get to ride much nowadays unfortunately. But I never sold the board. Maybe I am too attached to it from the hours spent refining it. Anyways… after reading through the 100 unreads in this thread I just wanted to give my 2c on this issue from a long time user.
After the initial setup and tweaking, these drives have been performing extremely well for about 15 months. Cleaned and oiled every now and then. Pretty low maintenance. Very impressive performance of course.
However, I did a FULL board teardown over the summer to route out my vanguard deck. I’m took every part off the board and cleaned it. Only after taking the wheels off the motors and the motors off the hangers did I accidentally discover the axles were threaded and loose. I was not informed about this when I purchased them. So naturally, I locktited them and let it cure as I worked on my deck over a couple days.
I understand that this is DIY and my safety is dependent on my ability to properly build, maintain, and tweak my board. However, only because I did a major teardown did I stumble upon a potential issue that I was not aware of. I love these drives and I love eskate. No one wants anyone getting hurt. A little communication goes a long way in preventing unnecessary litigation and injury.
At the end of the day, it was a new product that hadn’t been on the market long and was primarily marketed to us, a small, intense, DIY crowd. There are unknowns and oversights in launching and developing a new product. But it’s been well over a year now. All eskate board and part manufactures should be held to a higher standard to provide in depth documentation about the things they are selling.
TLDR: Documentation is good and we need more of it in eskate.
Genuine question since I just put one of these together. Where can I grab that axle to unscrew it? It’s perfectly round. It’s an early model if that helps.