On 17th of septembre, I’ve bought Lipos at good price from Hobbyking Backorder Sale, that was celebrating return of EU warehouse :
On 10th of october, I’ve received this email :
I’ve got no further news, and customer service don’t anwer to requests regarding this issue despite they are usually efficient.
Is there anybody here who bought Lipos this way and is waiting for news?
My suggestion is to never leave communications open-ended. Always include a date, “no response by xxxx-xx-xx is considered a refusal to cooperate, and the process moves to the next step”
That way you’re never waiting for them. Make the dates reasonable like 10 days or 2 weeks out from the time you send it.
If they skip a deadline, tell your bank it’s fraudulent and start the chargeback process. You usually can’t do this after a certain time anyway, so don’t let them jerk you around until you can’t.
I received exactly the same lipo a few days ago, however, ordered directly from the HK warehouse (+ about 30 Euro for EU customs costs). Delivery time ca 2 weeks. I didn’t trust the announcement about EU warehouse reopening.
You took the right decision maybe. I didn’t expect it would take more than 3 months to get the Lipos…
You were quite lucky with custom fees. It cost me way more once when ordering from HK warehouse.
Eugenelyn Nicolas
What a name
