Custom Subsonic Century 40" Issues x2

[GlitterSpitter]

@BillGordon

@GlitterSpitter has every right to expect better from Subsonic, and Subsonic should have done better for themselves.

Hey Bill! Thank you so much for your input and support, I appreciate your words and gesture.

@BillGordon

If someone sends back an imperfect deck, they should have made sure that the second one sent was a far better example of what they can do. Whether you agree with her expectations or not, it’s not the standard that anyone has every right to expect.

Thank you, I totally agree.

[GlitterSpitter]

@leadBreather

My only concern is- what if they are going out of business behind the scenes. These are the kinds of things you might see in a product if a company was about to go.

Trying to determine a halfway point between the vendor and the purchaser is nigh impossible.

I’m a pragmatist at heart. If it works, it works.

Gosh, your words sure do ring an alarm bell, I sure hope that Subsonic is not going out of business, they generally make real cool stuff, I was super stoked reading and seeing and riding my friends Century 40’s.

[GlitterSpitter]

@rosco

Have they agreed to fix the second one?
Or refund you (part/all)?

Good question. I emailed Anne @Subsonic at 3pm PST today, no reply yet. I will keep this post updated to future resolution.

[kook]

@ahrav do you remember what you paid for the board and enclosure (i think you got in on the group-buy…) I can’t find the thread or the base price… it was spendy, but well within reason… I just can’t remember the actual

[ahrav]

Yeppp… $360 for board + enclosure + mounting stuff n gasket bleh bleh bleh …

The works as u would say
Spendy indeed… only to sell it for $200 2 months later

Twas but a fool… alas

[ahrav]

@kook
Fer yah

Looking for a deck for a new build? Subsonic Century 40" Price reduced!

Hello guys good news! @Janux-esk8 just signed up for the GB, it means we have secured 7 people and things will move fast from now on. Thanks you everyone. I’m going to send you all a paypal request, please confirm the selected option: Option 1 Deck only USD 135 Option 2 Deck + enclosure USD 260 Option 3 Deck + enclosure + bolt kit + rubber gasket USD 295 Option 4 Deck + enclosure + bolt kit + rubber gasket + labor to install everything ready to use USD 380

[kook]

yeah when yours went up on the @CiscoV recycler block I wanted to buy her so… so much… but I had two identical sisters under the GF’s bed…

[rosco]

Kinda the only question really. Gotta give them a chance to sort it properly (Albeit a second time )

[kook]

@rosco

Kinda the only question really. Gotta give them a chance to sort it properly (Albeit a second time )

where is the solved button?

[GlitterSpitter]

@kook

hopefully this entire wall of txt went to subsonic prior to posting this on a public forum

Hey there kook, thank you for your comment. Yes indeed, I clearly communicated this to Subsonic via email. Waiting for a response.

@kook

EDIT:

but perhaps she’s looking at us as a sounding board of which direction to turn…

This is also true, 2 times I have received poor quality decks from Subsonic, my intentions for this post are exactly as you stated, along with my 1st sentence in my original post above:

“The purpose of this topic is to share my experience of purchasing a new hand crafted longboard deck and enclosure, to learn from you all in requesting your advice, and to help companies improve their products and services.”

[rosco]

@BillGordon - @kook and I reckon we can lock it down now.

[rosco]

Sorry it was long - May have skim read

[kook]

you’d have infinitely more pull with the @mods if you take my name off the recommended resolution…

@BillGordon thinks I’m a k00k…

[leadBreather]

All vendors should know that customers want fiber skins for the aesthetics, not the performance metrics. This is something I didn’t initially consider.

[kook]

[ahrav]

Fakkkk (Serious) missed it… tis LAte I’ll
Flag

[kook]

the rest of us live in the real world

[GlitterSpitter]

@rosco

Better yet if it all went to Subsonic and then posted here after all was resolved and everyone happy (or made whole again).

I can appreciate that for sure, however being that this is my 2nd iteration of a Century 40 deck, and both have been poorly crafted, I was less inclined with waiting for a reply to my email to Anne @Subsonic sent 10.5 hours ago. I know it’s Friday, bit still I wanted to get with this community to help me feel out this situation so I could have guidance if/when I am presented options. Everyone needs a big brother right?

@rosco

She should stick up for herself. It looks crap and that is terrible service.

Thank you for your support!

@rosco

(But it’s not worth a witch-hunt or FBI investigation - unless it gets left as is, then I’m grabbing my pitchfork)

Thank you again, I sure do hope you and your fancy pitchfork are not aimed at me!

[Tamatoa]

People pay a lot of attention to aesthetics specially for their decks around here and they should especially when they drop 265$ for a deck. Wouldn’t you think that an item that looks half baked could be poor I. Quality too? I don’t necessarily share this view but I can understand it. If function was the only concern, I would buy a split angle deck from skateshred and call it a day.

[leadBreather]

Is that where unicorns come from?