This has happened to me 2 times in total of having the unity (and only on one of my 2). Any chance you let the board time out and didn’t switch it off manually? Just a theory I’m testing.
I’ve complained about this before to Jeff (@Deodand) and he is going to make saved profiles a thing soon so I can just recall settings without having to redo motor detection.
Interesting. I hardly ever let it time out but I believe both times it has happened, I might have let it time out. One other dude had this issue too and he let his board time out. Let me pull him in here and we can hopefully get this figured out. It’s stupidly frustrating.
@ducktaperules, when this happened to you, do you recall if the board timed out?
I’ve had this happen a couple times too. I don’t remember if it timed out but it’s very possible since I like to check the temps while they cool off after a ride.
I just deal with it by paying very close attention to the read/write prompts at the bottom of the screen. I often read newly written settings to confirm they were properly applied.
Yeah I don’t ever turn my board of, I always let it time out. Seems like it’s just motor config that get reset as app config is kept, I’ve never had to re-settup my remote or uart for metr.
My best solution so far is if you have metr you can do a full settings backup. If it forgets motor config I just connect and restore there backup.
Seems to be the quickest way of getting riding again.
I have raised this issue with support but you can imagine how that’s going.
Maybe @Deodand can offer some insight into what’s causing this?
I’m still not ruling it out for the empirically opposite reason. I always turn off my board via the switch and know that one of the resets happened after accidentally letting it time out on a group ride when someone fell. The other time I’m not certain but I think I did it then as well.
If I have some time this week, I’ll set the unity shutdown time as low as it goes and see if I can force it do it significantly more often.
Happened to me for the first time last week. Rode in the morning. Stopped at the gym when got out the board was half power and when connected to the app the configurations were gone. I turned off manually the unity, so not left it time out.
